Quick start guide

Learn how to get started with our safety and wellbeing support.

R

8 articles in this collection
Written by Caroline Halliday and Rebecca Evans

Getting to know our support team

The people behind the technology

Written by Caroline Halliday
Updated over a week ago

How the app works

Who are the people at Sonder?

Here are just some of the people you might meet if you need support from our team.

Written by Caroline Halliday
Updated over a week ago

How to get help using the Sonder app

Help from Sonder is always at hand - here's how to use the functions of the app.

Written by Caroline Halliday
Updated over a week ago

How does Check on Me Work? 🕖

We're always here to check that you're doing okay.

Written by Caroline Halliday
Updated over a week ago

How does Track My Journey work? 🚶‍♀️🚲 🚗

Peace of mind when you're out and about.

Written by Caroline Halliday
Updated over a week ago

Who are the Sonder Support Team?

Learn about Sonder in-person support

Written by Caroline Halliday
Updated over a week ago

Account setup and access

Can I use Sonder if I'm not in Australia or New Zealand?

The majority of Sonder's features and services are available in Australia, New Zealand and overseas.

Written by Rebecca Evans
Updated over a week ago

I accidentally activated a Sonder service, what should I do?

False alarms happen sometimes, it's ok.

Written by Caroline Halliday
Updated over a week ago