Quick start guide

Learn how to get started with our safety and wellbeing support.

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6 articles in this collection
Written by Caroline Halliday and Rebecca Evans

How the app works

How to get help using the Sonder app

Help from Sonder is always at hand - here's how to use the functions of the app.

Written by Caroline Halliday
Updated this week

How do I ask for help from Sonder?

Every minute of every day, our experienced team is on hand to offer you advice and assistance.

Written by Caroline Halliday
Updated over a week ago

How does Check on Me Work? 🕖

We're always here to check that you're doing okay.

Written by Caroline Halliday
Updated over a week ago

How does Track My Journey work? 🚶‍♀️🚲 🚗

Peace of mind when you're out and about.

Written by Caroline Halliday
Updated this week

Account setup and access

Can I use Sonder anywhere in the world?

The majority of Sonder's features and services are available in Australia, New Zealand and overseas.

Written by Rebecca Evans
Updated over a week ago

I accidentally activated a Sonder service, what should I do?

False alarms happen sometimes, it's ok.

Written by Caroline Halliday
Updated over a week ago